Shipping & Delivery Information

Damaged Items

US Building Products will always replace any damaged items in a prompt fashion. We do ask that you inspect shipments thoroughly upon receipt and prior to signing. Damaged shipments should be refused or received with notation of apparent damage. Details of damage is helpful, but most importantly, noting that damage is recognized helps all parties when settling claims. All damages must be reported within 24 hours.

Shipping outside the continental USA

Rates will vary for shipments to Alaska, Hawaii, and other countries. Most shipments can be done business to business and occasionally, door to door. Door to door delivery can add a considerable amount to freight charges. It is better to arrange for a local business to receive your crate. Contact us for a customized shipping quote.

Terms & Conditions

By placing an order, customer agrees to the following: products are delivered to address listed on the order. Customer accepts responsibility of unloading product, inspecting product, and reporting damage within a specified time frame. If there are any changes made to delivery ticket, after product ships, customer is responsible for any additional shipping charges.